We love to hear from our customers, and we are happy to let our new customers know what you think. Feel free to email us a testimonial at email@example.com or review us online at multiple locations
In 2010 you installed Kinecto flooring in our condominium by nailing your wood subflooring over the cement base with the Kinecto on top. Unfortunately, the nails backed out of the subfloor and through the Kinecto causing considerable pain if stepped on. Three or 4 times you came out to try to patch the problem but it kept recurring. Two weeks ago you came out and replaced the entire flooring with the only cost to me being the difference between the 2 different floorings.
In this day and age, many companies would have said this is my problem and I could contact their lawyers. You were not like that. You worked with me to find a mutually agreeable solution. It is rare to find a company with character and integrity. It has been a privilege to work with you.
Thank you again for your help and consideration. After describing my experiences, I have recommended E. F. Marburger to my friends.
— Donald Schauwecker
They did an excellent job. Monte Brown was the salesman and consultant. Phil Reed was the installer and he was an absolute joy to work with. It was even fun to watch him work and we are very pleased with it. — Allen Mckenzie
It went well. We started by looking at samples of carpet types and styles. Once we chose one type, we took color samples home. Measurer brought additional samples so we could confirm color. At my request, the contract was altered to include a provision that Marburger would provide signed lien release because installers are subcontractors, and they fulfilled this agreement promptly after the job was complete. We enjoy the new carpet and the room has become the family’s favorite. — Ellen And Harold Miller
Marburger sent out two hall rugs that I had purchased from them to have a pad attached to the back. They returned with a pad glued to them. When I put the rugs down, ?the glue started to come off on my floor. Marburger’s went to great lengths to resolve the problem, which they successfully did. I will use them again. — Jacqie Hoffman
We worked with Sam Habibi. Sam worked well with us on providing a suitable estimate for our project. He was there during installation and to inspect the finished product. It was conducted by professionals and in a most timely manner. We highly recommend this agency for similar work. — Donald Wilburn
Sales person was accommodating and extremely knowledgeable in a facets of carpet and tile. Installers were courteous and professional. They cleaned up each day before they left. — Carol Smith
I had a wonderful experience. I worked with a fellow by the name of Monty and ultimately he had to have back surgery and the girl that took over for him was Jane Lowe. And I picked out all my flooring and tile and counter-top from them and they recommended the person to do it – who was Dave Lowe of Lowe Professional Remodeling and they did a superb job. It turned out better than I had expected — Alice Engle
I liked their selections and variety of price selection. They helped me choose the best colors. After I ordered the flooring, I lost my job, and I had paid for part of it, but, could not afford the installation and they let it stay in their inventory until I was ready to go ahead and pay for the installation. However, the plumbing work did not turn out good, so, that’s one thing I did not like — Jacqie Hoffman
Tom has done tiling work for us before so we were so happy when Kelly told us Tom would be the installer. After Tom started tiling we discovered the colors in some of the tiles weren’t consistent. We could have stop the job for a few days while Marburger ordered new tiles. Tom figured out a new pattern using what we had. He was able to keep working until the new tile came in. We appreciated his creativity because my husband and I are not very good at waiting. We always want it done right now! Tom did a beautiful job, as we knew he would. Kelly was great in helping us select the tile and the grout color. They have done carpeting, a bathroom shower remodel for us. We aren’t done yet…we will have them back and we are so confident inwhat they do that we don’t even price shop. — Linda Porter
Linda Dunlap is the associate that we worked with. She was excellent. The first delivery of hardwood was not up to our standards nor their standards. They worked very hard to return it and replace it with a better grade of wood. The hardwood installation company they worked with was terrific — David & Patti Peaper
They came out several times to assess the site, measure and create a blueprint of the floor before installation. The worked with us to help us keep costs down by telling us what prep work we could do. They have a high artistic level. They had a few little things to touch up after we paid them, and they came out. They are very honorable. — Theresa E Langdon
We purchased ceramic tile in December of 2005 from Marburger’s salvage area. The sales and design consultants were extremely helpful with color selection and design. Price was great due to the limited amount of tile on hand. Enough for what we needed in our bathroom! — Shawn & Lisa O’Brien
Monte Brown worked with us smoothly from start to finish, and the materials and installation Marburger provided were top-notch. We had replaced flooring in homes several times before, but we have never been as pleased as we are this time. The cost was reasonable, too, better than vendors we got bids from whose reputations were not nearly as good as Marburger’s. — Linda Williams
My experience with them was very good. They are very good. I liked their personality, their quality of service and their professionalism. — Al Edson
Karla Shone was the design specialist who helped me. She was very patient and helpful since I am pretty clueless about decor and this was a big job. She came to my house to look at tile and grout and advised me on color, gently suggesting a slightly darker finish than I had picked out and I am so glad I listened to her! . I also talked with two more companies from Angies List but in the end decided to go with Marburger, even thought they were slightly more expensive, since they used the same crew to do everything, from tear out, to sub-floor and laying of the tile etc. and I didn’t like the idea of different crews coming in to do different things. I had been worried about the tear out since we have a lot of base trim but Karla bought her installer Scott to come and talk to me and evaluate. At that point I had not signed a contract. — Joanna Russell
On a scale of one to ten, guess how happy we are with the hardwood floors… INFINITY!! Words cannot express how pleased we are with the floors, customer service and the workmanship! EF Marburger came through with ZERO issues and delays?that?s customer service! EF Marburger is the Nordstroms of fine flooring! Special thanks to?Kelly for being knowledgeable enough to bring those specific floors to our attention. Kelly we?was always being xpeditious in answering our questions via email, over top helpful and accommodating. Thanks again to the installers. They were professional young men who showed up on time and ready to work. Thanks again and we wish EF Marburger much success! — Diane Sabbath
We went in for a consultation and spoke with our project manager, Sam, and told him what we wanted to do. I then went to the show room and picked out some samples of carpet that I liked for the project. They have many types and grades of carpet to choose from, even some of the more obscure textured/patterned carpet that I was looking for. I would say they have the best selection out of all the flooring places we had been to in the Carmel/Fishers/North Side area. Sam came out and measured the space and I chose the carpet that I wanted. It took about 6 weeks for the carpet to arrive, since it was a special order. They had a father/son team of installers come out to install the carpet, who were excellent. Overall, I couldn’t be happier with the results. They were very professional and helpful. — Ben Martin
It was a surprisingly pleasant experience! The sales associate was Monte Brown and he explained exactly what to expect ahead of time. The installation crew were very professional and the job went seamlessly. Monte also helped to guide me through the selection of materials and patiently answered my many questions regarding the pro and con of the many different selections. He also took the time to explain how to maintain the flooring after installation so that it will look beautiful for years to come. I couldn’t be happier with the results! — Sally Kathary
The experience with them went very well. They have great selection, they were very accommodating and they were amazing. They were very easy to work with. I don’t want to compare but we did look at other places and there is no comparison as far as the selection. They really had a variety of collection and wide range of tiles. You kind of think when you go to that kind of place where it might be super expensive but it was not. They had a whole range with good prices and quality. They were reasonable and had much bigger range than other stores. They were very accommodating about letting us bring some sample and we brought home a lot of samples — Mariangela Maguire
They were very helpful with ideas and recommendations, very easy to work with and they did a fantastic job. — Elaine Biber
Our experience was wonderful. We looked at a few carpet stores and were very impressed with the selections and knowledgeable people at Marburgers. We compared prices and found them to be competitive. We were sold on the longevity of the company & professional demeanor. We listened to their suggestion on product are are so happy with the outcome!! The installers took care to be gentle with our heavy furniture. They put everything back in its proper place. They vacuumed the floor and left our home looking absolutely wonderful. Our neighbors think so too. We highly recommend them to anyone looking for new floors — Samra Adkins
We like E.F. Marburger due to its large showroom and good sales team. Felt very little pressure to buy and when we did buy we received prompt installation and good follow up. There product is a bit more high end than what you get at the big box stores, but we thought we got good service and value from this company. — Michael Oles
They were excellent and went beyond my expectations — Joann Strickler
My experience with them overall, so far, I would rate an A because they listen to what we want and they showed us everything in our price range. They didn’t try to up-sell us. — Kay Dugger
I got a quote from them and the rates are relatively cheaper compare to others in this industry. I didn’t ?use the service for different reasons. — Kumaran Murugiah
I really liked the fact that the installer was able to do the other carpentry repairs to the floor before installing the tile. There was a problem but they came right back to fix it. Also, when doing the tile, some of the plumbing was damaged. They immediately paid for the plumber to fix it. They were very courteous and on time. I thought they were very reasonable in price. I am going to have them do work in my downstairs bathroom as well. — Laurie Bremmer
Marburger worked with us to find a carpet which they did not carry for a better price then the company that did handle the product. — Chester Wasy
We chose to go with them because we thought the selection that we had seen at the other stores weren’t very great. Actually the service provider that we found through Angie’s List that did the tile work recommended them. The store is beautiful and they have an unbelievable selection. The customer service was very good; in particular they have a very broad range of tile prices and they didn’t try to sell us the most expensive tile out there. They just tried to sell us the tile that would be the most useful and appropriate for our project. So we were able to find what we wanted. — Mariangela Maguire
My husband and I appreciated the installation suggestions of the sales person. The crew that installed tile flooring did an outstanding job and were very professional. — Martha Heady-Messman
I was apprehensive about hiring someone to install VCT in my kitchen because it’s not mentioned in Angie’s List reviews. Residential use is not common and I worried about hiring someone inexperienced at working with it. I took the plunge and called E.F.Marburger. I was not disappointed. The two installers were good to work with. They were careful about moving the refrigerator and the very heavy old stove. The checkerboard floor with double borders was my own design and we discussed the placement of the checks because the kitchen has an offset to it. They also consulted about the border. I requested they miter the corners of the smaller border and they were happy to oblige. Bonus: with the table and chairs gone, one of the installers accidentally hit the chandelier while sweeping and broke a flame-shaped light bulb. He apologized and after they went out for lunch he returned with a new bulb!I’m very happy with my new floor. I applied an acrylic finish to it after waiting the required number of days. It looks like 1940s linoleum–just right! — Elizabeth Hague
The salesperson was very good at matching existing wood flooring. She was very good at pointing out what was not matched and how they could fix the color, type of wood, and its shine. The crew showed up on time and worked hard. The job went well. It was a big job, so it took a long time. — Maryann Meese
Overall, we had an amazing experience with EF Marburger. We did a full gut/remodel of our 1950’s ranch style home in the Arden/Meridian Hills area and used EF Marburger for all of the flooring and tile work in the bathrooms, kitchen and bar area in our basement. As we completed our house in different phases, we worked with them through our contractor for the entire first floor and then directly when we remodeled the basement ourselves. They did a phenomenal job on both the first floor and the basement. — Kristen Dale
Pricing was accurately quoted. Monte Brown is now at Marburger. He previously owned Brown’s flooring. He is a Pro. — David & Patti Peaper
My wife Catherine and I just recently completed our second transaction with the EF Marburger team, installing additional flooring in 4 different rooms.
We worked with Joe Emeritt and I wanted to let you know how wonderful it was to work with him. He not only helped us out step by step, but also gave us some ideas as to how to save some money, and some combinations we hadn’t considered. He even suggested looking at remnant carpets for area rugs.
Suffice to say, everything we decided on looks amazing in our home. We are extremely pleased to be able to do business with EF Marburger a second time, but also (and much more importantly) having another wonderful experience with your staff.
Joe was very helpful, courteous, and knowledgeable. Since we have at least 2 more rooms left to finalize flooring, we already know who will be calling.
Thank you again!
— Dan Maloney
Debra was very helpful. She listened to our ideas and then helped us find the tiles that would work best. — Douglas & Barbara Morse
They are very customer focused and know what they are doing regarding hardwood flooring. — Charles Catron
Great experience! The schedule was met and the quality of carpet was outstanding. The installation went smoothly and installer locked the doors on his way out since we were not home. — Andreas Gosberg
I think they are very dependable, have a good selection, have good follow through, and have quality products. We were very pleased and would use them again. — Jim & Gracia Floyd
Selected an area rug for our main living area. The decorator/sales person was excellent in terms of looking at photos of our home and coming for a visit to give us a choice of several rugs to enhance our deco. We had not established a price range, so the initial choices were entirely too expensive for our situation. Then, there was quite a delay before we got a suggestion for an alternative rug. This was ordered and delivered quite promptly. The rug size selected by sales person covered two floor electrical outlets, and, again, there was quite a delay in getting an individual here to cut out the rug for access to the outlets and an additional .00 charge we did not expect. — Sue & Don Kuhn